Privacy Policy

Introduction

REAL Performance Solutions ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, submit inquiry forms, complete assessments, or interact with our educational content.

By accessing and using realperformancesolutions.com, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

Information We Collect

We may collect the following types of information:

• •Name and Contact Information: Your full name, email address, phone number, and physical address when you submit inquiry forms or request services.
• •Program Information: Details about your gym, program, or organization, including program name and location.
• •Inquiry and Assessment Data: Responses to inquiry forms, assessment questionnaires, and educational content interactions.
• •Scheduling Information: Details related to consultations, bookings, or service requests.
• •Website Usage Data: Information about how you interact with our website, including pages visited, time spent, clicks, and referring URLs.
• •Technical Information: Your IP address, browser type, device type, and operating system.
• •Cookies and Tracking: Information collected through cookies and similar tracking technologies for analytics and site functionality.

How We Use Your Information

We use the information we collect for the following purposes:

• •Respond to your inquiries and provide customer support
• •Schedule and deliver consultations, coaching services, and educational programs
• •Deliver assessments, courses, and educational materials
• •Send communications related to your services, inquiries, or educational content
• •Improve our website experience and service offerings through analytics
• •Track internal performance metrics and business operations
• •Comply with legal obligations and protect our rights

Email and Communications

When you submit an inquiry or request our services, you may receive emails from us related to:

• •Confirmation of your inquiry or service request
• •Scheduling consultations or sessions
• •Educational content and course materials
• •Updates about our services and offerings

Email delivery may be handled through third-party email service providers. You can opt out of non-essential communications at any time by clicking the unsubscribe link in our emails or by contacting us directly at [email protected].

Third-Party Services

We use trusted third-party service providers to support our business operations. These providers may have access to your personal information only to the extent necessary to perform their functions. They are contractually obligated to protect your data and use it only for the purposes we specify.

Third-party services may include:

• •Email communication and automation platforms
• •Website analytics tools
• •Form handling and data collection services
• •Scheduling and booking platforms
• •Payment processing services (if applicable)

We do not sell or share your personal information with third parties for their marketing purposes.

Data Protection and Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• •Secure data transmission using SSL/TLS encryption
• •Limited access to personal information by authorized personnel only
• •Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information using industry best practices, we cannot guarantee absolute security. You use our website and services at your own risk.

Your personal information is not sold, rented, or shared for marketing purposes without your explicit consent.

Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your experience and collect analytics data. Cookies are small files stored on your device that help us:

• •Remember your preferences and login information
• •Track website usage and performance
• •Improve site functionality and user experience

You can disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website. For more information about cookies, visit www.allaboutcookies.org.

Your Privacy Rights

You have the right to:

• •Request Access: Ask us what personal information we hold about you
• •Request Correction: Ask us to correct or update inaccurate information
• •Request Deletion: Ask us to delete your personal information (subject to legal obligations)
• •Opt Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page.

Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: